&lt;div class=&quot;content-intro&quot;&gt;&lt;p data-start=&quot;272&quot; data-end=&quot;669&quot;&gt;Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery, where inspiration becomes something you can explore, feel, and shop in the moment.&lt;/p&gt;
&lt;p data-start=&quot;272&quot; data-end=&quot;669&quot;&gt;Its proprietary models, seamlessly integrated with Google’s most advanced AI platforms, Gemini and Imagen on Vertex AI, deliver hyper-realistic, deeply personal shopping experiences across categories such as fashion, beauty, travel, accessories, home décor, pets, and more. Designed to seamlessly integrate into everyday consumer technology, Glance AI reimagines the future of e-commerce with inspiration-led discovery and shopping.&lt;/p&gt;
&lt;p data-start=&quot;671&quot; data-end=&quot;1119&quot;&gt;With an open architecture built for effortless adoption across hardware and software ecosystems, Glance AI is creating a platform that can become a staple in everyday consumer technology. It partners with the world’s leading smartphone makers, connected TV manufacturers, telecom providers, and global brands — meeting people where they are: on mobile, smart TVs, and brand websites.&lt;/p&gt;
&lt;p data-start=&quot;671&quot; data-end=&quot;1119&quot;&gt;Through Glance AI’s rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Part of the InMobi Group, a global technology and advertising leader reaching over 2 billion devices and serving more than 30,000 enterprise brands worldwide, Glance AI is backed by Google, Jio Platforms, and Mithril Capital.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;About Glance&lt;/p&gt;
&lt;p&gt;Founded in 2019, Glance is a consumer internet company that has created two of the most disruptive digital platforms – Glance and Roposo. Over 400 million smartphones now come enabled with Glance’s next-gen lock screen experience. Roposo is India&#39;s first creator-driven live entertainment commerce platform. Shop101, acquired in 2021, powers Glance and Roposo with end-to-end e-commerce and supply chain capabilities.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Role Overview&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Logistics Manager will be responsible for overseeing day-to-day logistics operations, coordinating with 3PL partners, resolving shipment issues, reducing RTO, and ensuring smooth order fulfillment across all serviceable regions. The role demands strong operational control, analytical thinking, and proactive problem-solving.&lt;/p&gt;
&lt;h2&gt;&amp;nbsp;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; Daily Operations Management&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Oversee end-to-end order fulfillment cycle (order processing to delivery).&lt;/li&gt;
&lt;li&gt;Monitor daily dispatch, transit, and delivery performance.&lt;/li&gt;
&lt;li&gt;Ensure SLA adherence across all courier partners.&lt;/li&gt;
&lt;li&gt;Track NDR, RTO, reattempts, and escalations.&lt;/li&gt;
&lt;/ul&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; 3PL &amp;amp; Courier Partner Coordination&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Act as primary SPOC for 3PL and courier partners.&lt;/li&gt;
&lt;li&gt;Manage performance reviews and escalation handling.&lt;/li&gt;
&lt;li&gt;Negotiate rates, service improvements, and coverage expansion.&lt;/li&gt;
&lt;li&gt;Monitor first-mile pickups from vendors and last-mile delivery performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; Issue Resolution &amp;amp; Escalations&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Resolve stuck shipments, lost parcels, delay cases, and damage claims.&lt;/li&gt;
&lt;li&gt;Work closely with customer support and vendor teams for quick closures.&lt;/li&gt;
&lt;li&gt;Drive root cause analysis for repeated delivery failures.&lt;/li&gt;
&lt;li&gt;Implement preventive action plans.&lt;/li&gt;
&lt;/ul&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; Reverse Logistics &amp;amp; RTO Control&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Monitor RTO trends and implement reduction strategies.&lt;/li&gt;
&lt;li&gt;Improve COD confirmation and address verification processes.&lt;/li&gt;
&lt;li&gt;Optimize reattempt workflows.&lt;/li&gt;
&lt;li&gt;Ensure timely reverse pickups and reconciliation.&lt;/li&gt;
&lt;/ul&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; Performance &amp;amp; Reporting&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Prepare daily/weekly MIS reports on:&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;Dispatch rate&lt;/li&gt;
&lt;li&gt;Delivery TAT&lt;/li&gt;
&lt;li&gt;RTO%&lt;/li&gt;
&lt;li&gt;NDR%&lt;/li&gt;
&lt;li&gt;Courier-wise performance&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;Analyze data and recommend operational improvements.&lt;/li&gt;
&lt;/ul&gt;
&lt;ol&gt;
&lt;li&gt;&lt;strong&gt; Process Optimization&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;ul&gt;
&lt;li&gt;Streamline logistics SOPs.&lt;/li&gt;
&lt;li&gt;Work with tech team on automation improvements.&lt;/li&gt;
&lt;li&gt;Improve cost per shipment without compromising SLA.&lt;/li&gt;
&lt;li&gt;Identify opportunities for multi-courier routing optimization.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications &amp;amp; Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree in Supply Chain, Logistics, Operations, or related field.&lt;/li&gt;
&lt;li&gt;6–8 years of experience in logistics operations, supply chain, or e-commerce fulfilment.&lt;/li&gt;
&lt;li&gt;Prior experience working in a startup, high-growth company, or rapidly scaling business is strongly preferred.&lt;/li&gt;
&lt;li&gt;Familiarity with shipping aggregators and logistics tech platforms.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Join Us?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Glance, you will help build strong, scalable logistics operations that power exciting consumer experiences. You will work with capable teams, take ownership of meaningful problems, and make a visible impact in a high-growth environment.&amp;nbsp;We offer daily meals, wellness initiatives, learning opportunities, and a culture that encourages freedom, creativity, and excellence.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;span class=&quot;ui-provider ee bcu auz bcv bcw bcx bcy bcz bda bdb bdc bdd bde bdf bdg bdh bdi bdj bdk bdl bdm bdn bdo bdp bdq bdr bds bdt bdu bdv bdw bdx bdy bdz bea&quot;&gt;&quot;&lt;em&gt;Glance collects and processes personal data such as your name, contact details, resume and other information that may contain personal data for the purpose of processing your application. Glance utilizes Greenhouse, a third-party platform. Please review Greenhouse&#39;s Privacy Policy to understand how the data collected from you is processed and managed. By clicking on &#39;Submit Application&#39;, you acknowledge and agree to the above privacy terms. Should you have any privacy concerns, you may contact us through the details mentioned in your application confirmation email.&quot;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Manager - Logistics

Glance Careers - (Manager - Logistics)

Quick Perks

Your intelligent
shopping agent.

Your intelligent
shopping agent.

Manager - Logistics

Glance Careers - (Manager - Logistics)

Quick Perks

Your intelligentshopping agent.

Your intelligentshopping agent.

Your intelligent
shopping agent.

Your intelligent
shopping agent.