LAST UPDATED: NOV 24, 2023
EFFECTIVE: NOV 24, 2023
Notice at Collection At or before the time of collection, California residents may have a right to receive notice of our practices, including the categories of personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared and how to opt-out of such uses, and how long such information is retained. You can find those details in this statement by clicking on the above links. Please see sections below on Supplemental Notice for California Residents, Retention of Personal Information and How We Use Your Personal Information sections.
This policy describes (i) the types of information we may collect when you access, and/or use the features of Glance Platform; (ii) the types of information we may collect or that you may provide when any advertisement or survey campaign is displayed on Glance Platform or as part of your interaction with any advertisement services provided by Glance or by the Group; (iii) how we use that information, and the purposes for which we collect it; and (iv) how we disclose such information.
“Group” as used in this policy, means, with respect to Glance, its affiliates and group entities listed here.
This policy does not apply to: (i) Third party’s websites, applications, channels, services, certain reward-based game programs, game content, or landing pages (“Sites”), that you may access through the Glance Platform, or (ii) Your participation in promotions or interaction with Third Party Content of any advertisers, content providers, e-commerce partners, reward partners or payment facilitators even if you elect to engage with any such content such as games, promotions, advertisement, product purchase on the Glance Platform; (iii) nor does it apply to information that you provide to or that is collected by any third party. Third Party’s respective privacy policies govern their collection and use of your information and may be available on the settings page of your smart device. These third-party services are not controlled by us. We encourage you to read any such non-Glance Platform terms, conditions, policies, notices of Site, including ad content, with which you interact. Glance does not endorse, screen, or approve, and assumes no responsibility for the privacy practices or content of any Sites you access or directly interact with through Glance Platform. We recommend that you review the privacy policies of such third parties that you interact with. Providing personal information to Sites is at your own risk. Any questions or requests relating to Third-Party Data should be directed to the third party. Glance is the controller for the personal information we process, unless otherwise stated.
Information We Collect and How We Collect It
We collect certain categories of information depending on how you interact with Glance Platform: Directly from you when you provide it to us; Automatically when you use the Glance Platform; and from other sources, as described below.
We may collect the following personal information that you provide to us:
When you install, launch, access, update and/or use the Glance Platform on your mobile device, whether by downloading it from a mobile application store or using Glance Platform that is pre-installed on your mobile device, we may ask you to provide certain information, such as your content/category preferences, network preference, age, areas of interest, language preferences in order to customize the experience for you. We do not collect sensitive information such as biometric data, sexual preference, medical information, credit card or other banking related information.
We may collect personal information, such as name, email address, and/or phone number when you request information about our Services, request customer or technical support, or otherwise communicate with us.
Glance Platform or its service providers may display certain marketing surveys or survey related applications to you where you voluntarily fill in a survey for services or products that you use or provide your opinion regarding certain products or services. Where you participate in our marketing or opinion-based surveys, you may be asked to voluntarily elect to provide certain data such as your age, name, email address, phone number, gender, income range, family size, occupation, preference for brands, modes of travel, choice of food or such other consumer choices. These surveys help the brands improve their products and services offered to you. Certain surveys may also provide certain reward options for your valuable feedback as clearly articulated in such surveys.
We, and others who use our Services, may process personal information that you submit or make available through our interactive features (such as, commenting functionalities, social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law. Your use of the interactive features and disclosure of your personal information are solely at your own risk.
We may collect personal information you provide for any contests that we offer.
b. Automatic Information Collection and Tracking
When you access, and use the Glance Platform including your interaction with any advertisement or survey campaign displayed on the Glance Platform, we may use pixel tags, and other technology (“Technologies”) to automatically collect certain personal information:
When you access and use the Glance Platform, we may automatically collect certain details of your access to and use of the Platform, including interaction data, logs, your progress and activities in our Services, and other performance data and the resources that you access and use on or through the Platform, stories/videos/content you read, view, watch, interact with or otherwise access, pages that you visit before, during and after using our Services, information about the links you click, the frequency and duration of your activities, and other information about how you use our Services.
We may collect information about your device and internet connection, including but not limited to, the one way hashed unique device identifier shared by OEMs, advertising identifier, IMEI, GPID, GAID, device make, IP Address, display features, user settings, operating system, browser information, mobile network information, and Internet service provider. Some of these data sets may be considered to be personal information and in which case, we ensure compliance with applicable privacy laws in our collection or use of the same, to the extent applicable in such jurisdictions.
The Glance Platform may use your IP address to estimate the city where your device is in order to provide locally relevant weather, information and advertisements.
The Glance Platform may collect data related to your access of other apps/widgets, used, by you, if you grant it permission to do so, to the extent such permission is required under privacy laws applicable in such jurisdictions.
This is information provided by our partners such as device manufacturers or carriers or telecom partners issuing smart devices, other application developers, data enrichment partners, or advertisers. The information provided in those cases follows the respective privacy policies of such third parties.
The technologies we as well as third parties that provide content, advertising, or other functionality on our Services, may use Technologies for automatic information collection through your use of our Services. The use of such Technologies may be subject to your consent in accordance with the applicable law.
Pages of the Glance Platform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) embedded in our Services that collects information about engagement on our Services. The use of a pixel tag permits Glance, for example, to count users who have visited those pages, clicked on a particular advertisement, or for other related statistics (for example, recording the popularity of certain application content and verifying system and server integrity).
Our uses of these Technologies fall into the following general categories:
This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to make use of our functionality.
We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below). For example, we may track your in-Glance Platform activity, and other interactions with the platform.
We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed.
We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites.
See “Your Privacy Choices and Rights About Our Collection, Use, and Disclosure of Your Information” below to understand your choices regarding these Technologies.
We may use Technologies and other third-party tools to process analytics information on our Services. These technologies allow us to process usage data to better understand how our website and web-related Services are used, and to continually improve and personalize our Services.
We may also use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking).
In the context of advertising displayed on Glance Platform, our customers, partners or vendors (“Ad-Third Parties”) may also disclose to us certain personal or non-personal information they have separately collected about you so that we can effectively provide our services. Glance Platform may facilitate promotion of certain products or services. If you elect to purchase, the providers of such products or services (e-commerce partners or other advertiser partners) may ask you to provide information such as your name, email, phone number, shipping address, and may further engage other payment partners for processing such transactions. Such payment partners may also obtain your information as part of such processing. Those transactions are governed by the e-commerce partners or advertiser partners’ respective privacy policies. Further, such partners may share certain transaction data with Glance such as transaction ID, status, product, checkout price, timestamp. For avoidance of any doubt, Glance does not provide any payment related services.
We (and our partners and the Group) may use information that is collected about you or that you provide, to (collectively referred to as “Permitted Purposes”):
We may disclose your information to the third parties (as set out below) for a variety of business purposes, as described above, in accordance with applicable privacy laws and regulatory requirements:
If you are a Japanese user, please click here to review the list of third parties with whom we share your personal information.
Your Privacy Choices and Rights About Our Collection, Use, and Disclosure of Your Information
Your Privacy Choices. We strive to provide you with choices regarding the information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information. You may elect to uninstall or unsubscribe from the Glance Platform. In the event, the Glance Platform is pre-loaded in your mobile device, please visit the settings page on your device to disable ‘Glance’ or ‘Glance Experience’ as made available under “Privacy” section on the settings page of your smart device.
Please note you must separately opt out in each application and on each device.
Your Privacy Rights. In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please click here to raise request with us. We will process such requests in accordance with applicable laws. You may also reach out to us as set forth in “Contact Us” section.
We process your personal data in a manner that ensures its appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction or damage. We use appropriate technical or organizational measures to achieve this level of protection.
Glance may retain the information it obtains about you as per the instructions of its customers or partners who provide such information or as required to fulfil our contractual obligations. In case any information is provided by you in participation of a survey, Glance will only retain your personal data for as long as necessary to fulfil the purposes it collected it for.
To determine the appropriate retention period for personal information, we may consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, certain risk factors, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.
After the applicable retention period, Glance will delete or anonymize Your personal data.
All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We shall safeguard your information consistent with the requirements of applicable laws.
If we transfer personal information which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses.
For more information about the safeguards, we use for international transfers of your personal information, please contact us as set forth below.
The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Information We Collect and How We Collect it”, “ How We Use Your Personal Information”, and “Disclosure of Your Information” above, respectively. We will retain personal information in accordance with the time periods set forth in “Data Retention Period.”
Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us as set forth in “Contact Information” below and provide written authorization signed by you and your designated agent.
Verification. To protect your privacy, we will take the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.
Additional Privacy Rights for California ResidentsThe CCPA provides California residents with the right to know what categories of personal information Glance has collected about them, whether Glance disclosed that personal information for a business purpose (e.g., to a service provider), whether Glance “sold” that personal information, and whether Glance “shared” that personal information for “cross-context behavioral advertising” in the preceding 12 months. California residents can find this information below:
|Category of Personal Information Collected by Glance
|Category of Third Parties to Whom Personal Information is Disclosed for a Business Purpose
|Category of Third Parties to Whom Personal Information is Sold and/or Shared
Unique personal identifier, online identifier or other similar identifiers.
Internet or other electronic network activity
Inferences drawn from other personal information
We “sell” and “share” your personal information to provide you with “cross-context behavioral advertising”.
“Opting Out of “Sales” of Personal Information and/or “Sharing” for Cross-Context Behavioral Advertising under the CCPA.
California residents have the right to opt out of the “sale” of personal information and the “sharing” of personal information for “cross-context behavioural advertising.” California residents may exercise these rights by clicking on “Do not Sell or Share My Personal Information” or contacting us as set forth in “ Contact Information” below.
Disclosure Regarding Individuals Under the Age of 16. Glance does not have actual knowledge of any “sale” of personal information of minors under 16 years of age. Glance does not have actual knowledge of any “sharing” of personal information of minors under 16 years of age for “cross-context behavioral advertising.”
Disclosure Regarding Sensitive Personal Information Glance does not collect or process Sensitive Personal Information.
Non-Discrimination. California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.
If you are a California resident and would like to exercise any of your rights under the CCPA, please reach out to us as set forth in “ Contact Information” section.We will process such requests in accordance with applicable laws.
Refer-a-Friend and Similar Incentive Programs As described above in “How We Use Your Information” (“Share Content with Friends or Colleagues”), we may offer referral programs or other incentivized data collection programs. For example, we may offer incentives to you such as discounts or promotional items or credit in connection with these programs, wherein you provide your personal information in exchange for a reward or share our link with your friends or colleagues and receive rewards when they sign up to use our Services. (The referred party may also receive rewards for signing up via your referral.) These programs are entirely voluntary and allow us to grow our business and provide additional benefits to you. The value of your data to us depends on how you ultimately use our Services, whereas the value of the referred party’s data to us depends on whether the referred party ultimately becomes a User and uses our Services. Said value will be reflected in the incentive offered in connection with each program.
California Shine the Light. The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties
Additional Privacy Rights for Residents of Colorado, Connecticut, Virginia and Utah
|Purpose of use
|User information to be transmitted
The Services are not directed to children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us without your consent, you may reach out to us as set forth in “Contact Information” section. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account. The applicable privacy laws of certain countries may require Glance to obtain and use parental control subscription information from your device to ensure compliance while working with our partners, such as carriers or service providers, and we will ensure that such requirements are honoured from our end to ensure compliance with applicable requirements.
you are in the European Economic Area, Switzerland, the United Kingdom, Brazil, and Ecuador, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law. The following are links to the supervisory authorities in the EEA, Switzerland and UK:
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Subject to applicable laws, the English language version of this policy will prevail over any other language version issued by us for your benefit.